Term Conditions Page

INTRODUCTION

You agree to use trackonstore.com website (the “Website”) only for purposes that are permitted by this Terms & Conditions and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. You agree that you will not access or attempt to access the Website other than through the interface that is provided by trackonstore.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of trackonstore.com You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose. You agree that you are solely responsible for any breach of your obligations under this Terms & Conditions and for the consequences (including any loss or damage which trackonstore.com may suffer) of any such breach.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


INTELLECTUAL PROPERTY

These Terms and Conditions apply to gobestu group of companies LLC, henceforth known as “trackonstore.com” All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of trackonstore.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the Site is the exclusive property of trackonstore.com. trackonstore.com and its suppliers and licensors expressly reserve all intellectual property rights on all Content.

USE OF THE SITE


You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you. Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions. Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section. During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

PRODUCT SUITABILITY

Please note that the products on the main trackonstore.com website are designed for Home use only Semi-commercial Commercial Home use only products carry a home use warranty alone. Equipment purchased from our website and used in a non-domestic environment will render the warranty null and void unless the equipment description states it is suitable for commercial use.

PRICING

trackonstore.com ‘Normal Price’ is usually the Manufacturer’s or Supplier’s Recommended Retail Price and may include carriage where applicable. On imported and ‘Own Branded’ products, our ‘Normal Price’ is based on equivalent products in the market and can be quantified on request. VAT All products listed on our retail shop are priced inclusive of VAT which is 5 % of product value after discounts, if discounts are applicable.

DELIVERY CHARGES

Country

Delivery Charges

Saudi Arabia

Cart Value SAR 1000 or above, No delivery charge.
Cart Value below SAR 1000, Delivery Charge of SAR 350.

Kuwait

Cart Value KWD 100 or above, No Shipping charge
Cart Value below KWD 100, Shipping charge of KWD 35

Qatar

Cart Value QAR 1000 or above, No Shipping charge
Cart Value below QAR 1000, Shipping charge of QAR 350

Bahrain

Cart Value BHD 100 or above, No Shipping charge
Cart Value below BHD 100, Shipping charge of BHD 35

Oman

Cart Value OMR 100 or above, No Shipping charge
Cart Value below OMR 100, Shipping charge of OMR 35

For orders received from remote locations in Saudi Arabia, there will be additional delivery charges subject to the location of delivery. Customers may contact our sales representatives to get more information about such additional charges.

Delivery & Shipping lead Time

Country

Standard Delivery

Saudi Arabia

5-8 Business Days

Kuwait

5-8 Business Days

Qatar

5-8 Business Days

Bahrain

5-8 Business Days

Oman

5-8 Business Days

 

PAYMENT

trackonstore.com currently offers a) COD (“Cash on Delivery”) c) Debit and Credit card payments.

WARRANTIES


All new equipment sold by trackonstore.com is covered by a minimum one year manufacturing warranty including free maintenance/ service cost that covers the labour cost as well. In case of any damage, the equipment should be returned to us before 7 days from the date of purchase. No replacements shall be effected after the 7 days period and under cases where the equipment can be repaired.

ORDER ACCEPTANCE AND PRICING

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence or banking information check. The absence of an answer following such a demand will automatically cause the cancellation of the order within 2 days. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

DATA PROTECTION


All customer information will be treated under the terms of the Data Protection Act. We shall use it under certain instances (For more information, visit our Privacy Policy Page). We may identify and inform you of other products and services offered by trackonstore.com which would be of interest to you. You must tell us if you do not wish us to do so. We do not store credit card details nor do we share customer details with any third parties.

COMPLAINTS

trackonstore.com take all of our customers seriously and we try to offer them the best possible service available, however if you feel you have something to complain about please contact us.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at

Office Address

Al Shoala Building, 

Port saeed, Dubai, 

UAE

PO BOX :  236723

Email: info@trackon.ae